REsearch
Powering true intelligence
Resolutiion® is backed by rigorous research into the human behavior and relationship dynamics that influence commercial delivery. This foundation helps Octavia™ spot risk early, understand context, and guide better outcomes at scale.
Partnerships
Institutional Partners
Resolutiion® partners with leading universities and institutions, globally, to develop new research to evolve our commercial models and strengthen the evidence base behind how we detect risk, understand root causes, and drive better outcomes across complaints, conflict, disputes, and claims (CCDC).
Academic Forum
Resolutiion® has a dedicated Academic Forum, that brings together leading scholars and academics to guide and govern the research that powers the platform, ensuring integrity, ethical grounding, and long-term rigor.
Industry Partnerships
Resolutiion® partners with leading industry bodies to study how commercial relationships operate at scale in real-world environments. Working with global trade organisations and chartered institutes, this research captures current practices, shared challenges, and emerging risks across global supply chains and commercial relationships.
Octavia™
Blending human intelligence and powerful technology
Octavia understands the nuance that exists with commercial relationships. Instead of simply tracking activity or surfacing raw data, Octavia interprets what’s happening, in real-time, explains why it matters, and guides teams toward the right next steps.
Understands delivery context across relationships
Connects small signals into early warnings
Distinguishes routine variation from real risk
Explains what’s
driving an issue
Recommends practical next steps
Aligns guidance with governance, standards, and policy
Generalist AI vs. OctaviaCore®
Optimized for open-ended conversation and text generation
Trained on broad, general datasets
Produces probabilistic answers that can vary or hallucinate
Lacks domain context, governance awareness, and accountability
Cannot reliably interpret delivery risk or guide action
Purpose-built for commercial delivery and relationship management
Trained on domain-specific and structured commercial data
Interprets signals with context and consistency
Produces explainable guidance aligned to governance and policy
Designed to support real decisions in real delivery environments
Enterprise-Grade Data Integrity
Octavia™ operates within strict, enforceable boundaries to protect customer data and maintain the quality of its intelligence. Customer data is never used to train models, both to meet security expectations and to ensure Octavia™ is grounded in validated commercial best practice.
Data Integrity
Customer data is never used to train models
Training
Trained on validated research and commercial patterns
Performance
Grounded in verified inputs to avoid hallucinations
Outputs
Recommendations are explainable and auditable
Governance
