When Things Don’t
Go to Plan
When Things Don’t
Go to Plan
We understand how frustrating it can be when things go wrong. A delay. A misunderstanding. A service that didn't feel right. And then comes the draining part: confusing processes, automated replies (or no replies), and no clear next step.
We’re here to change that.
How We Help:
A Better Place to Begin
If you're feeling stuck, frustrated, or worn down by a process, we provide a smooth way forward, designed with you in mind.
Your choice. Your control.
Your choice. Your control. You stay in control at every step, and your right to use formal complaints processes or an ombudsman service stays exactly the same.
We help make it lighter.
We created a safer, lighter place to begin with a structured space for you to find a practical resolution.
When Something Doesn’t Feel Right
Sometimes it’s not clear what’s wrong, only that something feels off. You’ve tried to explain. You’ve asked questions. You just want someone to truly listen. We don’t think you should have to:
Repeat your story again
and again just to be heard
Navigate complex
processes on your own
Struggle through long, draining
procedures to get a fair outcome
That’s where we help.
For a general dispute, we guide resolution through a calm, structured process.
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What is early conciliation?
Early conciliation is a supported process designed to help resolve issues quickly and calmly. It’s designed to make things easier, not more complicated. We help create a structured, neutral space that helps both sides move forward where:
You’re properly heard
The company responds clearly
Both sides work toward a practical agreement
You’re properly heard
The company responds clearly
Both sides work toward a practical agreement
EARLY ACCESS OFFER
Get in early and your first case is free.
Join now and you’re a founding member: your first case free, early access before everyone else, and a say in what we build. Refer friends to move up the queue, and the first in line get an exclusive early offer.
Stop chasing. MyResolutiion can take it from here.
How We Help
We facilitate a structured conversation between you and your bank, keeping it:
Easy to start
Clear and focused
Calm and respectful
Moving toward resolution
You stay in control at every step.
We don’t speak for you. We don’t decide outcomes. We guide the process so it feels lighter, not heavier.
Why People Choose Mediation
Faster than long
email chains
Less stressful than formal escalation
Focused on practical outcomes
A more constructive experience overall
For many people, it’s simply a better way to be heard. If you’re looking for:
This is a gentle way to start.
Your Peace of Mind
Mediation is optional and fully within your control.
You can stop at any time. Your right to use your bank’s formal complaints process or go to the Financial Ombudsman Service remains unchanged. It’s an additional route, not a replacement.
We don’t decide outcomes, but we expect companies to behave reasonably, and we track company behaviour